Terms & Conditions

These Terms & Conditions govern the use of the FISH&CHIPS website and services.

By accessing this website or placing an order, customers agree to comply with these Terms & Conditions.

COMPANY INFORMATION

FISH&CHIPS

Registered Address:

The Workspace Basildon
7 High Pavement
Basildon
England
SS14 1EA

☎ +44 7927967300
✉ fishchips2026@hotmail.com

WEBSITE SERVICES

FISH&CHIPS provides Chinese takeaway ordering and delivery services across selected UK operational areas.

Services may include:

  • Online food ordering
  • Meal preparation coordination
  • Delivery arrangement
  • Customer support assistance

Service availability may vary depending on operational capacity and delivery coverage.

ORDER ACCEPTANCE

Orders are subject to:

  • Operational acceptance
  • Kitchen availability
  • Successful checkout completion
  • Delivery scheduling availability

We reserve the right to refuse or cancel orders where necessary.

MENU & PRODUCT INFORMATION

We aim to ensure that:

  • Menu descriptions are accurate
  • Pricing is current
  • Product information is updated regularly

However:

  • Dish availability may change
  • Ingredients may vary slightly
  • Images may be for illustrative purposes only

PRICING

All prices displayed on the website are listed in GBP (£).

We do not charge separate delivery fees.

Prices may be updated without prior notice.

PAYMENTS

Payment is processed during checkout before meal preparation begins.

Customers are responsible for:

  • Providing accurate payment information
  • Ensuring sufficient payment authorisation
  • Reviewing order details before payment

Orders may be delayed or cancelled if payment cannot be processed successfully.

DELIVERY

Estimated delivery times are approximate and may vary depending on:

  • Order volume
  • Traffic conditions
  • Weather
  • Delivery distance
  • Operational scheduling

We are not responsible for delays outside reasonable operational control.

CUSTOMER RESPONSIBILITIES

Customers agree to:

  • Provide accurate delivery details
  • Ensure availability at the delivery address
  • Review menu and allergen information
  • Use the website lawfully
  • Contact support promptly regarding order issues

ALLERGENS & FOOD INFORMATION

Some dishes may contain allergens including:

  • Nuts
  • Seafood
  • Soy
  • Gluten
  • Dairy
  • Egg

Customers are responsible for reviewing ingredients and notifying us of relevant dietary concerns before ordering.

REFUNDS & CANCELLATIONS

Refunds and cancellations are handled according to our Refund Policy.

Orders may not be cancelled once meal preparation has started.

INTELLECTUAL PROPERTY

All website content including:

  • Text
  • Branding
  • Graphics
  • Layouts
  • Menu descriptions

remains the property of FISH&CHIPSunless otherwise stated.

Unauthorised copying or reproduction is prohibited.

LIMITATION OF LIABILITY

FISH&CHIPS is not liable for:

  • Indirect losses
  • Delivery delays outside operational control
  • Customer-provided errors
  • Temporary website interruptions
  • Third-party service interruptions

Nothing within these Terms excludes rights provided under applicable UK consumer law.

WEBSITE USAGE

Customers agree not to:

  • Use the website unlawfully
  • Attempt unauthorised access
  • Disrupt website functionality
  • Submit false or misleading information

PRIVACY & COOKIES

Use of this website is also governed by our:

  • Privacy Policy
  • Cookie Policy

Customers are encouraged to review these policies separately.

POLICY CHANGES

FISH&CHIPS reserves the right to update these Terms & Conditions at any time.

Updated versions become effective once published on the website.

CONTACT INFORMATION

FISH&CHIPS

📍 The Workspace Basildon
7 High Pavement
Basildon
England
SS14 1EA

☎ +44 7927967300

✉ fishchips2026@hotmail.com

CUSTOMER NOTICE

By using this website or placing an order, customers acknowledge and accept these Terms & Conditions.